First Line Management - Certificate

Course Overview:

This qualification is designed for supervisors and first line managers, to support the development of their skills in maintaining and developing the effectiveness and efficiency of the operations for which they are responsible for, by motivating and developing the people who work in the team or department; fostering effective communications and developing a sense of team/corporate identity.

This qualification aims to give practicing and potential first line managers the foundation for their formal development in this role, by developing management skills thereby enabling learners to perform effectively.

On completion of this qualification you will know how to:

Identify the areas for personal development, work planning, and the responsibilities for health and safety
Identify how to plan, modify and control resources
Identify , meet and support stakeholder requirements
Manage and communicate information
Develop individuals and teams
Identify the need for staff and the recruitment and selection process
Identify and appreciate the concepts of quality, the impact of quality and the measurement of quality in teams and organisations
Recognise the impact of individuals performance on teams and recognise performance behaviours and implementing improvement measures
Identify and select management communication techniques
Leadership skills in a manager who has first line managerial responsibilities

Entry Requirements:

There are no formal entry requirements for this qualification. Although the qualification can be offered to learners from the age of 16, in practice the majority of learners at this level would be expected to be over 18.

Course Delivery:

To achieve the Level 3 Certificate in First Line Management, candidates will need to complete any combination of units to a minimum of 13 credits. The units which can be selected, along with their credit values are:

UNIT CREDIT VALUE

Personal Development as a First Line Manager (6)
Resource Planning (6)
Meeting Stakeholder Needs (6)
Managing and Communicating Information (6)
Developing Individuals and Teams (6)
Recruitment and Selection (6)
Maintaining Quality Standards` (6)
Improving Team Performance (7)
Management Communication (6)
Being a Leader (6)

Course delivery is dependent on the combination of units selected by each individual candidate. However, between 45 and 50 guided learning hours is expected.

Candidates will need to complete an assignment for each Unit of 2000 – 2500 words which will meet the indicative content requirements of the Unit to the standard required by the awarding body. In addition to the specific assessment criteria in each unit, the learner’s work must be:

Accurate, current and authentic
Relevant in depth and breadth and must also show the learners’: clear grasp of concepts; ability to link theory to practice; and ability to communicate clearly in the relevant discipline at the expected level for the qualification
Learners’ work for Institute purposes is given either a “pass” or “fail” result.

This course is accredited by the Chartered Management Institute.

Progression Opportunities:

Candidates who successfully complete this course may be interested in developing their learning further by undertaking one of the following:

Level 4 Award in Management
Level 4 Certificate in Management

Additional Information:

The Faculty is represented by tutors who have all previously worked at management levels within industry. They are qualified in management principles and between them cover all major business management and marketing fields.

The team members are also qualified teachers who, between them, have over 35 years experience of teaching and training.

The team currently work with a wide variety of organisational providing management training to both the public and private sector.

Contact:

01792 284400

First Line Management - Certificate CMI Level 3