Hospitality Services - NVQ Certificate

A Certificate in Hospitality is for anyone new to hospitality work.

You're just starting out - you might still be at school (aged 14+) or starting your first hospitality job. You want a good basic understanding of hospitality work, enough to succeed in a job or move on to further study.

Upon successful completion of the course, students will have: 

• Attained an accredited qualification that complies with current relevant qualifications. The ability to apply the knowledge gained from the course to their work 
• The ability to apply the knowledge gained from the course to their work 
• A QCF qualification gives you greater flexibility when studying and allows you to transfer credits across qualifications. You will be awarded credits for each unit you complete

You complete two mandatory units:

• Maintenance of a safe, hygienic and secure working environment
• Working effectively as part of a hospitality team

You also choose optional units (usually 3-5) from any of the other Certificates in Hospitality. Example units include:

• Clean windows from the inside
• Collect linen and make beds
• Process information for reception function
• Serve drinks
• Cook vegetables
• Prepare and cook meat/poultry
• Provide a table and tray service
• Provide a trolley service
• Clean and store crockery and cutlery
• Assist in handling mail
• Use a filing system
• Maintain food safety when storing, holding and serving food
• Maintain and deal with payments